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Which map for which collective intelligence ?

To enable the development of collective intelligence in the writing of a collective document or in the solving of conflicts for instance, maps can be used to show the different progressions of members and discover some new ones. The use of mind maps (mind mapping) is particularly powerful. During face-to-face meetings, maps can be cast on a wall so that everyone has an overview. Thus it changes completely the way people propose new ideas rather than repeating those they remember... generally theirs.

But there are limits to this approach : mind map soon becomes complex. Someone who arrives along the way will find it difficult to understand. Those who were there from the start can use it rather effectively... until the projector is switched off. The amount of ideas on the map often exceed our working memory's limits and soon after the work session we stop thinking and remember only a few conclusions that poorly illustrate the richness of the discussion. We have successfully tested the superimposition of a mind map on a territory according to the «method of Loci» method. The metaverse francophone library has created a virtual island 20 hosting the different concepts of our book Prospectic 21 on emerging sciences and technologies (Nanotechnologies, Biotechnologies, Complex systems theory, IT, Neurosciences, Cognition...). Besides, in the framework of a 6-sessions public debate on synthesic biology set up by Vivagora, we have mapped real time ideas and opinions about an imaginary city 22.

This method using mind maps proved to be particularly powerful during face-to-face sessions or else during online meetings (synchronous meetings). It's different with asynchronous online meetings, when each member reacts in the debate when he chooses to. Indeed, in this case, the level of member's attention fluctuates from pro-activity to episodic observation 23. Co-mapping step-by-step with everyone's attention becomes difficult. Besides, it's hard to find spots known by all and which can we can use as bases to locate one or two hundreds concepts. Our houses and our environment are well memorized and they can be a media for the method of Loci. But they are different for each member and can only be used individually. The world map could possibly be used as a base because we have all already memorized a part of it, but it's tricky to locate ideas-most of the time subjective- on inhabited countries or territories. For example where would be located the notion of deviance? The best applicant seems to be the human body where even a uneducated person can locate dozens of different spots. Vivian Labrie has experimented this approach with human sculptures composed of several members during debates about poverty in Quebec 24. Besides, during an online debate, reactive participants which are ten times more numerous than proactive ones, get information and summaries through a tool rather geared to text (mail, Facebook, Twitter) 25 which they read regularly and don't really make the effort to look at a graphical mind map on a specific web page. Asking to click on a link in a sent text will reduce by half the number of potentially reactive persons.

Therefore during online debates, it is more interesting to have a mind map exclusively built with (even if with Twitter there is still the need to click on link to propose more than 144 characters). When formatted, the text enables that kind of possibilities with item-structured lists (which make an arborescence as mind maps) and different artifacts allowing to browse a text just like a map, reading an exhaustive reading needless (bold, underlined...). By keeping short the "textual mind map", the size of an average computer screen, we enable participants to have an overview of exchanges and to use Thinking-2 to produce collective intelligence.

Available from article : Nous avons non pas un mais deux modes de pensée. Le blog de Jean-Michel Cornu [online]. [Accessed 4 February 2014]. Available from: http://www.cornu.eu.org/news/nous-avons-non-pas-un-mais-deux-modes-de-pensee

To sum up

In a debate with several people, and even more in a confrontation, each one tends to defend his idea and to repeat it constantly so it is taken into account. In practice it's often seen that different points of view don 't rule each other out but on the contrary complement each other to give altogether an overview. To go past the facts, me must take into account the two ways of thinking that are each using a different working memory.

The first, based on speech consist in sayings ideas one after the other, just as we make a step after another to progress from a starting point until an arrival. This way of thinking especially allows a rational approach but it hardly takes into account conflict (a starting point, two directions), collective intelligence (several points of view on the same arrival) or else creativity (finding new ways between several starting points and several arrivals) which are all three using another complementary way.

The second way of thinking is based on mapping. It consists in arranging on the same mind map ideas according to their proximity, without trying to select them offhand, to get the more complete vision on ideas and possible progressions. Mind maps (mind mapping in English) which are co-built and projected to all during sessions are very efficient to give a global vision to the whole group and allow therefore to look for new ideas and new points of view rather than having each member focusing on one or two former ideas.
To go further, two possible approaches :
  • the Method of Loci : During synchronous meetings (online or face-to-face), a map of idea can be coupled with another map, often of territories that each one can keep in his long term memory. It can be a place known to all (their cathedral for monks in the Middle Ages)or failing that a co-built place (in the long term a place is easier to remember than ideas) ;
  • Textual maps : in asynchronous online exchanges, people who behave reactively (ten times more numerous than proactive) and the observers (even more numerous) use tools which cannot stand graphics mode very well (mail, Facebook, Twitter). Therefore proposing a drawn map needs to share a link to a web page where the map is hosted. But then only a half of participants will see the map. The possible use of text laying out can then be used to allow the drawing of a textual map which won't need to be read in its whole as a text but can be read as a map : lists of bullet points, formulation of short ideas in one line maximum, bold, underlined and italics to enhance some keywords.


Mot clé : #cartographier


Copyrights : By วาดโดยบุญศิริ เทพภูธร สพอ. นครหลวง จ.พระนครศรีอยุธยา [Public domain], via Wikimedia Commons
Keywords :

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Mind maps in public discussions

Card's author : Laurent Marseault
Card's type of licence : Creative Commons BY-SA
Testimonies : When facilitating a public discussion, have you ever had:
  • someone repeating the same idea at least 5 times?
  • two people arguing over something when they are actually saying the same without understanding each other?
  • antagonists who argue during the discussion saying "Have you seen what they did…"?
  • participants who find a lot has been done but that not much progress has been achieved?
  • ...

Well it has happened to me very often before using mind maps to help facilitation.

Tools:

  • a video projector
  • a computer with freemind, X-Mind or freeplane installed on it (I prefer the last one)
  • being well trained in listening and taking synthetic notes.

In the circle at the centre I write the topic of the discussion, and I then briefly write down the elements that link back to the discussion. Mind maps are filled in gradually. Ideas are organised and then re-organised. We stay on one part of the map to focus on a new aspect of the discussion...

Situations that arise when using mind maps:

  • two people disagree on where a word should be placed in the mind map. For them, the same word conveys different ideas, and going through this map they are able to see this.
  • some ideas are easy to place on the map, yet others…In this case, I ask the group to help me find a place for this new idea; very often the difficulty comes from an idea that modifies the way previous ideas are positioned on the map; time to think about it will make the group mature.
  • making all the branches visible at the end of the discussion makes the group aware of the path followed and they very often makes them feel proud of themselves.
  • in a discussion that will be tense, we started by listing the elements of the discussion. Then we grouped them together into three groups: those that do not need discussion because we all agree right from the start; those that we would like to leave for a later stage because they are more than likely to cause difficulties, and the third one, which we started with, is those elements that we can discuss without getting overheated.

Further steps:

  • next the map can be imported to the X-Mind software to play around with the structures (organisational chart, logical diagram, chart…). When the discussion seemed to have ended, the group started to discuss new elements and to work on ideas in a whole, getting the impression that they are moving to a higher level of discussion.
  • Very often, at the end of the discussion some people will ask for the name of the software used. Choosing software that is easy to use, free and that works on all platforms allows participants to lengthen their experience of thinking.

Important notes:

  • nowadays it is possible to build mind maps collaboratively using on-line mind map tools or using freemind, which also offers this function (it takes work to get it set-up)

references:

http://petillant.com section on implementation and comprehension

Moving discussion

Card's author : Frédéric Renier, Supagro Florac
Card's type of licence : Creative Commons BY-SA
To begin with : The moving discussion is a facilitation tool that makes it easier to take the floor in public in a group.
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Tool's boxes : Animation
Introduction : The moving discussion (still called the Positioning game) is a dynamic form of discussion that promotes participation.
  • A facilitator tells a story that is purposefully controversial. At some key moments in the story, he invites several participants to move to a certain spot within the room, "those who don't agree with what has just been said go to one side, those who agree, go to the opposite side".
  • Nobody can stay in the middle (without a reason), moving in the room really pushes participants to take a side and to provide reasons.
  • Once everyone has chosen "their side", the facilitator then asks who would like to take the floor to explain their position.
  • To start the discussion, he may start by asking who has a strong view regarding what was just said.
  • When one side has given their reasons, it's the turn of the other side to express its reasons. It is like a game of ping-pong. If one of the participants decides that a reason given by the other side is valid, he or she may change sides.
  • When the facilitator decides, the discussion ends and the story continues until the next controversial statement or situation arises, when the discussion starts again.
Requirements :
  • A minimum number of participants (around ten).
  • A controversial story where participants can feel represented.
  • A spacious room.
  • Posters to mark-off the different areas (agree, disagree).
  • Explaining the rules of the game (nobody is forced to speak, but they must all choose a side).
  • Activity duration: 1:30h seems a reasonable duration.
Some practical uses :
  • Breaking the ice quickly between participants, having to take a side quickly becomes a game and contributes to participation.
  • Promoting the participation of the largest number of people, if the facilitator encourages those who have not yet spoken to take the floor.
  • Clarifying everyone's position; showing the diversity of opinions in one another.
Using the tools :
An example of a moving discussion organised by SCOP Le Pavé
Going further :
  • It is possible to write down the reasons as they arise in the discussion and map them.
  • It is possible to give each side 5 minutes or more to fine-tune their reasons collectively.
Advantages :
  • The activity does not require any materials.
  • It is set-up quickly.
  • Can be done outdoors to give participants fresh air.
  • With this format, discussions become a moment of pleasure.
Drawbacks :
  • It is not certain that the discussion will actually "flow".
  • Some participants who do not feel comfortable in a group or with the logic of reasons may feel excluded; this form of discussion should be complemented with other forms depending on available time, number of participants and goals.
Licence : Free
Using : Easy
Setting up : No setting up

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Mr Cloud to the service of my networks

Card's author : Gatien Bataille
Card's type of licence : Creative Commons BY-SA
Testimonies : The Cloud or storing data on-line is gradually becoming more democratic. Every month new tools are invented. This is extremely useful to access data wherever in the world with an Internet connection. "Cloud" services also offer new perspectives for network facilitation.
In a network's life, it rapidly becomes essential to:
  • make all information available (files, images, audio files…)
  • allow its members to gather information (files, photos, audio files...)
  • encourage collective work (especially through document sharing)
"Cloud"" tools make this possible quite easily.

Some examples:
  • The CRIE network (Centres for initiation to the environment in Belgium) shares several working documents using the service Google Drive. With this shared space the agendas are co-drafted, meeting minutes are drafted by several people during the meetings and several "resource" documents are compiled. Using this service has made collaborative work considerably easier in the network and has strongly contributed to the co-writing of contents. Some basic training was needed but no major issues arose regarding how to use it. The only technical glitch that occurred was that some files "temporarily disappeared" (they were moved by a group member to his own personal Google Drive file). Questions on this service are basically methodological. All members with access to this shared file could modify the file's contents...delete files, make changes to the minutes. Making all contents available to everyone completely de-centralised "power" and considerably changed the way in which certain structures had traditionally operated.
  • The CRIE network manages its press review using box.com. This on-line storage system allows each user to feed a file that is shared using a simple e-mail account. This file can then be integrated into a website quite easily. Each CRIE regularly puts content into the press review by sending an e-mail with the press article in an attachment. This press review is made available to the public using the websites of the different structures.
  • The community of users of the Parc des dominicaines in Tournai (Belgium) came up with a shared space to easily collect and display the photos taken on their website. To do this they used the service yogile. This on-line storing service allows creating and managing a photo-album collectively. Everyone can add to this album using a button to upload images automatically into the album or send them to a specific e-mail address. Adding to the album is open to everyone on purpose (you don't have to be a "member"). This was done to minimise barriers to using this service. There is only a control process (by several members) to verify the photos before they are published to avoid any unwanted content. As for the use given to the photos uploaded by members there are certain unsolved questions. Currently, photos remain the property of the user but the choice of the CC BY SA licence needs further clarification.
Other similar examples use other on-line storing services such as Dropbox or Copy.

Photo credits : King Cloud by Akakumo on Flickr - CC-BY-SA
Internet link : http://www.criemouscron.be

Netvibes

Card's author : Outils Réseaux
Card's type of licence : Creative Commons BY-SA
To begin with : Netvibes is an online service which enables to create a web portal that gathers RSS (It has other features but this one is the most interesting) : personally (web watch, control) or for a group, a project, a territory .
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Official website : http://www.netvibes.com
Tool's boxes : Web Watch tools
Introduction :
Requirements : Surfing the net
Using the tools :
Going further :
Advantages :
  • Allows the creation of a very open and updated portal for a group, a territory. Enables to create your own personal online office where web watch can be centralized.
Drawbacks :
  • It's an online service (is there a continuity of data ?), it is necessary to open an account.
Licence : Proprietary software, Freemium
Using : Easy
Setting up : No setting up

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Networks under license CC BY SA that last

Card's author : Gatien Bataille
Card's type of licence : Creative Commons BY-SA
Description :

Introduction: A world adrift A little fiction to start with...

Instructions: Imagine today's world with these data
  • A few milleniums ago to use an "e" one will have to pay me royalties... What if you tried your first speech ? (Have your wallet ready !!) Milleniums ago, mankind had to round a major cape: the invention of writing and alphabets. A little ahead on my time, I quickly glimpse the interest of protecting the letter "e" with a restrictive licence. From now on, every time you wish to use this letter, pay ! Or reduce your ambitions ;-)
  • We are in a workshop in Mesopotamia, 3500 years before Jesus Christ. By a stroke of genius (mainly inspired by nature ! But Hushhhhhh...) I have just invented the wheel ! A little ahead on my time, I quickly glimpse the interest to protect this invention by a restrictive license. From now on, every time you wish to use a wheel, you will have to pay royalties... Imagine what your current life is like now !
  • 350,000 years ago, on the edge of a cave I have been trying for days and days to reproduce the fire we cherish and maintain when it falls from the sky. And then finally I come across the "reproducible method". A little ahead on my time, I quickly glimpse the interest to protect this invention by a restrictive license. From now on, every time you wish to light a fire you will have to pay royalties... Imagine what your current life is like now !
Now let's turn into reality
  • An Australian company succeeded in placing a license on a human gene bound to a precise type of cancer. Result: In order to study this gene to find a drug, you pay ...
  • "A" is a Polish company that sells books online. Apple took this company to court for misuse of his "brand" ... and yes, the website of "A" was a.pl.
  • A primary school teacher had launched a blog on which she exchanged with her pupils some French exercises. She was taken to court by the daily paper "Le Figaro" for misuse of its brand mark...And yes, the blog of the teacher was called " Madame Figaro's blog " (but Figaro was really the lady's name).
  • Monsanto reattempts once more to place its soybean seeds under the control of a license, preventing any forward person who has not paid royalties to re-sow the soybean seeds produced in his own field.
  • Several newspaper companies (Canadian and German) try to pass or have passed laws to prohibit the right to make links to their content without paying royalties first.
  • Thus, an Irish company asked 200 euros by hypertext link to its content.
  • A Canadian company demands 150 euros for the use of a simple extract of its contents (which is just like eliminating a previous law: the right to quote).
  • The I will Shoe Company has registered "I will" as a trademark. On this legal base, the company takes to court those using these words... Until now, it has only taken to court direct competitors (like Nike for example). But who will be next ?
  • The content ID which permanently scans videos posted on Youtube led to the withdrawal of several videos on the pretext of violation of copyright. The video of an amateur of nature is to be withdrawn because of birdsongs in the background (recorded straight in the wild) because recognized by the ID as violating copyrights (by mistake of course).
    • The amateur video of russian meteorites was considered as violating the copyright because one could hear far off a song on the radio...
    • Quite a lot of authors alerted by the robot on possible violations of their copyright prefer not to step in to share the advertising income generated by Google.
  • Discussions are taking place currently to place DRM on HTML5 language. This would prevent the "free" use of this yet universal language which is the basis of the Internet.
  • Audi has registered an IP licence on the letter "Q" to protect its car the Audi Q... we come here to limits which raise questions... protecting simple letters jeopardize the simple act of writing !

The DRM (digital rights management)
The DR aim to control the use made of digital works. These devices can be applied to all types of physical digital media (records, DVD, Blu-ray, software, etc.) or of diffusion (TV broadcast, Internet devices, etc.) thanks to a system of conditionnal access.
Limiting copies is only a superficial reason for the addition of DRM to a technology. DRM completely fail when it's about preventing copies, but they are highly effective to avoid any innovation. Indeed DRM are covered by the anti-circumvention laws such as the famous 1998's DMCA (US Digital Millennium Copyright Act) and the 2002's EUCD (EU Copyright Directive) ; each one turns circumvention into a crime, even if the law is not broken.