1. What restrains

Main pitfall : lack of participation (non-collaborative situation)

At people's level

• Lack of time : to handle the tools, to use them
• Fear of other people's opinion, of judgement (from peers), of being ridiculous
• Problem with writing, with the language
• Disconnection with real life (too virtual, which person(s) and which project(s) are behind the tool ?
• Difficulty to change one's practices to adopt those of the group (resistance to change)
• Problems of copyrights, intellectual property, fear that information might be stolen, Fear of losing power by sharing information.
• Difficulty in handling tools, technical fear :
  • fear of difficulty
  • fear with web tools
  • computer = complicated
  • heterogeneousness of the group with the handling of tools.
• A difficult access to internet :
  • slow connection
  • obsolete software
• Difficulty to get logged in :
  • loss of the password
  • loss of the web address
• Lack of motivation for the project, members don't make the link with their own personal interests :
  • fear of misunderstanding messages
  • habit of a centralized working
  • institutional environment

At tools level

• Fear of tools, of difficulty, of an not enough ergonomic interface : the computer is a problem.
• Equipment, obsolete connexion
• Protection, identification.
• Not adapted needs.
• An implementation that is not progressive enough, that doesn't take sufficiently into account the different stages of the group's life.
• Difficulty to translate texts with emotion and hidden meaning.
• Several tools for the same use.
• Need for a paper base, for concrete.
• Complicated Tools.
• One can't find how to participate.
• An evolution of tools that goes too fast (displays, features).

At facilitator's level

• Too many requests (urgent ! To validate, misled question).
• Omnipresence or absence of the facilitator.
• Messages too long, too many items of information , not enough transparency.
• Founder = gravedigger.
• Employee : the financing of the job overrides on the network's objectives.
• Not enough listening of the group's needs.
• The facilitator does himself instead of making do.
• Mixing up in the roles : management, leadership, facilitator.

At project level

• Ethical drift, risk of rupture.
• Institutional representation ( Fear of losing power by sharing information.).
• Demobbing : bad apprehension of involvement.
• Difficulty in perceiving concretely the projects, its results.
• Relevance of the project.
• Vocabulary : level of the shared jargon ?
• Complexity : members can't see the entirety of the project any more.
• Level of involvement that is too high.
• Lack of visibility: of the time required, of the project's interest, of its purpose.
• No facilitator.
• No tracks of the project's story.

The time

• Lack of time :
  • for the handling of tools
  • for the involvement in the project.
• Different rhythms: employees / volunteers.